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National Healthcare Group Polyclinics commissioned SSPEC
to develop their first ever centralised call center. With
one hotline number, patients from nine polyclinics can easily
reach friendly customer service officers regarding appointments
and ask questions on healthcare matters.
Handling more than 1200 calls a day. NHGP call center is state
of the art equipped with the most advanced technologies.
About National Healthcare Group Polyclinics (Singapore)
The National Healthcare Group Polyclinics (NHGP) provides
comprehensive and personal primary care with its nine convenient
locations in the heartland of Singapore. Their wide range
of services covers family's primary medical needs, from the
youngest to the oldest. In addition, their integration with
the National Healthcare Group (NHG) hospitals will give direct
access to hospital services and specialist treatment.
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Ang Mo Kio Polyclinic